Millie Askew

Label

Shipping & Returns

Shipping Policy

As we are a small business, please allow up to two working days for us to process your order. All Millie Askew garments are posted with New Zealand post and a tracking number will be sent to you via email once the parcel has been sent.

As some garments are made to order please allow 7-14 days for these orders to be made.

New Zealand

$10 flat rate and will be shipped within 1-3 working days for delivery.

please allow an extra 1-2 days for rural delivery.

Australia

$20 flat rate and will arrive within 3-8 working days.

Rest of the world

$40 Flat rate tracked and shipped. please allow 3-14 working days.

Please Note

International delivery costs do not include any taxes or duties which may be applied by customs at the destination country. Any taxes or duties incurred are the responsibility of the delivery recipient.

In accordance with NZ export regulations, we are required to declare the exact value of all items.

For more information on taxes, duties and customs regulations, we recommend contacting your local customs office directly. If the receiver refuses to pay taxes and duties, the item(s) will be returned to sender and the order will be refunded, excluding the return and original shipping fee

Return & Exchange Policy

Millie Askew garments that have been made to order unfortunately cannot be refunded or exchanged for incorrect size or change of mind.

None made to order garments can be swapped for incorrect size providing that we have the desired size in stock.

Millie Askew label will offer free mending, credit note, refund or exchange on any purchase if the garment is found to have a genuine manufacturer's fault, the garment does not correspond to samples or descriptions given to the purchaser, the garment does not function in the way it should.
Garments deemed faulty will need to be assessed and approved by Millie Askew label